NOTE: This feature may not be available to all customers. Please contact your customer success manager for more information.


There are several ways which you can prompt their users to complete their one-time authorization process and sync their enterprise chat accounts.

Bulk prompt

  1. Prepare a .csv file in the format email,platform. The platform names that we currently support are "slack" or "teams" or "webex".
  2. Go to the People Sync tab from your Mio Control Hub.

2. Select Bulk Prompt in the top right corner of the page.

3. Upload your .csv file and click Submit.

Your pending jobs will be listed below.

Other ways to prompt

You can auto-prompt people by toggling the option on at the top of your page:


You can also send individual prompts on the People Sync page:

Ready to start syncing your teams?

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