Planning is the key to effective adoption for your Mio roll-out.

Mio can help you to make the most out of your pilot stage when you're ready to introduce your employees to our capabilities for the first time. 

Here are some of the key questions to ask yourself when defining your pilot. 

We've split them into four sections: 

What does my timeline look like? 

  • When do you want your pilot to start?
  • When should your pilot finish? (60 days is usually the standard pilot length)
  • Why have you chosen those dates? 

Who are the people in my pilot? 

  • Who are the early adopters that are going to be testing Mio to begin with?
  • How many people do you want to be in your pilot, and why?
  • What channels will these people be using (Slack, Microsoft Teams, or Cisco Webex Teams)
  • What kind of support will they need to get started? (Prompts, documentation, best practice guidelines, etc.)

What type of pilot am I running?

  • Is your pilot controlled or organic?
  • Will you be controlling who is allowed to select which platform as their primary platform?
  • How much support and guidance are you going to give your team? 

What are the KPIs I want to track? 

  • How many channels are synced for your team?
  • How many people are synced, and how many have you prompted?
  • How many messages have been sent between the two channels?
  • How many people use each channel as their primary?
  • How many direct messages have been sent between channels?
  • How many @Mentions have been used through Mio? 

Once you've figured out answers to these questions, you're well on your way to designing the perfect pilot.

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