Mio Pricing FAQs
How does pricing work for the Mio app?
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago


Best for medium-sized businesses



Best for large-sized businesses



Best for large-scale organizations



Direct messaging

Up to 500 active users

Up to 1,500 active users

Over 1,500 active users


Unlimited users

Unlimited users

Unlimited users

Group chats

File sharing

Mio Hub

Connect Center

Channel Sync

User Sync


Roles and permissions

Disable file sharing

Restricted users

Security review

Support & SLA

99.9% SLA

24/7 global support

Frequently asked questions

Which users need a Mio license?

You will need a Mio user license for all users on your workspace/tenant who are members of an active cross-platform direct message exchange during the billing period.

Do you offer non-profit or educational discounts?

We do not have set discounts for non-profits or educational institutions at this time. If you're working with teams supporting the COVID-19 response, please let us know. We would love to help you out.

Do I have to have a paid Microsoft Teams account?

Yes, you have to have a paid Microsoft Teams account in order to install Mio. Mio works with the free versions of Slack and Webex.

Did this answer your question?