| Pro Best for medium-sized businesses $24k/year | Business Best for large-sized businesses $60k/year | Enterprise Best for large-scale organizations Custom |
Essentials |
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Direct messaging | Up to 500 active users | Up to 1,500 active users | Over 1,500 active users |
Channels | Unlimited users | Unlimited users | Unlimited users |
Group chats | ✓ | ✓ | ✓ |
File sharing | ✓ | ✓ | ✓ |
Mio Hub |
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Connect Center | ✓ | ✓ | ✓ |
Channel Sync | ✓ | ✓ | ✓ |
User Sync | ✓ | ✓ | ✓ |
Security |
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Roles and permissions | ✓ | ✓ | ✓ |
Disable file sharing | ✓ | ✓ | ✓ |
Restricted users | ✓ | ✓ | ✓ |
Security review |
| ✓ | ✓ |
Support & SLA |
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99.9% SLA |
| ✓ | ✓ |
24/7 global support |
| ✓ | ✓ |
Frequently asked questions
Which users need a Mio license?
You will need a Mio user license for all users on your workspace/tenant who are members of an active cross-platform direct message exchange during the billing period.
Do you offer non-profit or educational discounts?
We do not have set discounts for non-profits or educational institutions at this time. If you're working with teams supporting the COVID-19 response, please let us know. We would love to help you out.
Do I have to have a paid Microsoft Teams account?
Yes, you have to have a paid Microsoft Teams account in order to install Mio. Mio works with the free versions of Slack and Webex.