In Webex Teams, you can invite others to join your universal channel by sharing the link that the bot generates after you create the channel.

For steps on how to create a universal channel, follow this article first.

Retrieving the invite link & inviting by email

Step 1

Open the direct message you have with the Mio Universal Channels bot and send the command menu. Select My Channels.

Step 2

Find the name of the universal channel you want to retrieve the invite link for and select View.

Step 3

A new message with your channel details will appear.

Copy and share this link with any external contact. You can also send a direct email invite to your contact's inbox without leaving Slack.

Your external contacts will be asked to install the app on their own chat platform, whether it's Slack, Microsoft Teams, or Webex Teams.

Do Webex Teams users need to join from that link as well? 

If your colleagues are in the same Webex Teams organization as you, you can invite them to your universal channel as you normally would in a regular space.

In your People tab, add colleagues by name or email. 

What's next?

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