Are you an admin? Install here:

  • If you're an admin on your Microsoft Teams tenant, you can install the app directly.

Not an admin? Schedule a call with us:

  • Schedule a 15-minute call with our customer support team and we'll walk through the setup process with you.

How to install the app without admin access

Step 1

  • Make sure you're on a paid Microsoft Teams plan. We're unable to get organization/tenant information on free accounts so the app won't work as intended.
  • Open Microsoft Teams on your device or browser.

Step 2

From the sidebar, find and click on "Apps".

  • If the option to install an app doesn’t show up, this might mean you don’t have permission to install the application.
  • You can either ask your administrator to grant you permission, or forward them an email with the app install details.

Step 3

Search Mio in the search bar and select the Mio app.

Step 4

IMPORTANT: Select the down arrow 🔽 on the "Add" button and choose Add to a team.

NOTE: The app will not work as intended if it's not added to a specific team.

Step 5

On the following screen, search for the channel of a Team you want to install Mio in and select Set up a bot.

NOTE: You can always add Mio to more Teams later.

Step 6

Check for a direct message from the Mio app and click Authenticate to login to your account.

Step 7

Congratulations, you installed Mio successfully! Look for a message from the app to get started.

Type ‘help’ in a direct message with the Mio app for further assistance.

What's next?

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