Before you get started
Mio only works for user on a paid Microsoft Teams plan. Make sure you're on a paid Teams plan before continuing.
Head over to https://m.io and click the "Get Started" button on the home page. Follow the steps to create your Mio account.
After you create your Mio account and scheduled a demo (optional), select the button to navigate to the Microsoft Teams app store.
You can also open your Microsoft Teams app and find the app store in the bottom left corner and search for the Mio app.
IMPORTANT: Select the down arrow 🔽 on the "Add" button and choose Add to a team.
NOTE: The app will not work as intended if it's not added to a specific team.
On the following screen, search for the Team you want to install Mio in and select Set up a bot.
You can always add Mio to more Teams later.
Check for a direct message from the Mio app and click Authenticate to log in to your account.
Congratulations, you installed Mio successfully! Look for this message from the app to get started with your first universal channel.
Type ‘help’ in a direct message with the Mio app for further assistance.