
What you'll need before starting:
The Mio app installed in a specific team in Microsoft Teams
The universal channel link that your contact sent you (app.m.io/uc/abcde)
Part 1: Create a new channel in Microsoft Teams
If someone sent you an invite link to a universal channel, you need to first create a new channel in Microsoft Teams.
Step 1
Next to the team you installed the Mio app in, select the · · · and select Add channel.
IMPORTANT: We recommend NOT converting your team's General channel as this channel is not fully compatible with Mio universal channels. Please create a brand new channel instead.

Step 2
Fill out the desired fields.
Make sure Privacy is not private (The Mio app will not work on private channels, only public ones).
Then select Add.
Part 2: Joining a universal channel
Step 1
Copy the invite link you received from your external contact. It should look something like app.m.io/uc/abcde
Step 2
At the bottom of your newly created channel, find the "· · ·" and select the Mio app.

Step 3
Paste the invite link into the bottom field and select Connect and join.

Congratulations! You have joined the universal channel.