Mio is making cross platform communication between teams a reality. In doing so, protecting the integrity and security of your data is of paramount importance to us.

Mio securely integrates with your messaging platforms and never stores messages or files. Read our security white paper for more details. 

Note: Mio can only view messages in channels/direct messages in which the app is an member. If the Mio app is not in the conversation, it won't be able to view any of its contents.

We never require more permissions than necessary to make universal channels function as intended.

Frequently asked questions 

Can Mio access my Slack channels that aren't universal channels?

The only permission related to viewing messages is "View messages and other content in channels/direct messages that Mio Universal Channels has been added to."

Mio can only view messages in channels/direct messages in which the app is an member. If the Mio app is not in the conversation, it won't be able to view any of its contents.

The app needs the ability to view the messages in your universal channel in order to post the same message on external chat apps like Microsoft Teams and Cisco Webex Teams.

What kind of actions does Mio perform on my behalf? 

The permission "Manage your public and private channels and create new ones on your behalf" allows the Mio app to:

  • Create universal channels for you on your workspace
  • Invites you to your universal channel
  • Sets the topic/purpose of the universal channel
  • Rename/archive the channel if necessary

Mio does not perform any other channel management actions other than for universal channels you create through the app.

If you have any other questions about Slack permissions, feel free to reach out to our team on our Contact page.

What's next?

Did this answer your question?