What you'll need

  • The Mio app installed on your desired platform.

Step 1

Log into your Mio account. Alternatively, you can:

  1. Send "menu" in a direct message with the Mio app.

  2. Click Account and then Log in.

Step 2

Navigate to the Billing page and select Upgrade Plan

Step 3

Select which plan you want to upgrade to.

  • Flex - $5/user/month - Chat with up to 10 different external organizations.

  • Pro - $1,000/month - Chat with up to 100 different external organizations and have up to 250 active users from your organization. You'll also get access to security features like Trusted Organizations and 99.9% SLA.

  • Enterprise - Contact us - Chat with an unlimited number of external organizations and active users. You'll also get access to 24/7 global support.

Step 4

Select Next: Add Payment ➞.

Enter your credit card information to securely process your payment via Stripe.

Congratulations! You have successfully upgrade your plan and can now create more universal channels to chat with external contacts.

What's next?

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