What you'll need

  • Mio Universal Channels installed on your desired platform.

Step 1

You can log into your Mio Universal Channel account here. Choose your desired platform that you have Universal Channels installed on, and allow access.

Or you can login by chatting "/mio menu" in a direct message with the bot Mio Universal Channels. Then, click "Account".

Step 2

Navigate to the Billing page and find the link Upgrade Plan link. 

Step 3

Select which plan you want to upgrade to.

  • If you only need to create up to 5 channels, the Starter Plan is perfect for personal use.
  • If you need to create more than 5 channels, the Professional Plan will allow you to manage all universal channels within your organization. This plan is recommended for administrators.
  • If you need more than 25 channels across your organization, contact us and a member of our team will get back to you with a customized plan. 

Select Next: Add Payment ➞.

Step 6

Enter your credit card information to securely process your payment via Stripe.

Congratulations! You have successfully upgrade your plan and can now create more universal channels to chat with external contacts.

What's next?

  • Create more universal channels.
  • Invite external contacts to your universal channel.
  • Ask us a question in the Mio support channel.
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