What you'll need

  • Mio Universal Channels installed on your desired platform.

Note: Only the creator of the universal channel can deactivate it.

Option 1: From your account dashboard

Step 1

Log in to your account using the account you originally installed Mio Universal Channels on.

Step 2

Click Channels on the left side to see all of your active channels.

Step 3

On the right end of your channel, click the "· · ·" and then click Deactivate.

You have successfully deactivated your channel.

Option 2: From the chat platform

Slack

Step 1

In a direct message with the Mio Universal Channels Bot, type "/mio menu". Click My Channels.

Step 2

Select the universal channel you want to deactivate.

Step 3

Click Deactivate at the bottom.

Step 4

Open the channel you chose to deactivate and click Yes. You have deactivated your channel.

Microsoft Teams

Step 1

Go to the universal channel you want to decativate. Find the "· · ·" at the bottom of your universal channel and click Mio Universal Channels.

Step 2

Click Deactivate at the bottom. You have deactivated your channel.

Webex Teams

Step 1

In a direct message with the Mio Universal Channels Bot, send "menu". Click My Channels.

Step 2

Select which channel you want to retrieve the link from and click View.

Step 3

Click Deactivate at the bottom.

Step 4

Click Yes. You have deactivated your channel.

What's next?

Did this answer your question?