What you'll need
- Mio Universal Channels installed on your desired platform.
- A starter or professional plan to downgrade from.
Step 1 - Log in to your account
Log in to your account here using the account you originally installed Mio Universal Channels on.
- To log in from Slack
Send "/mio menu" in a direct message with the bot Mio Universal Channels. Then, click Account.
- To log in from Cisco Webex Teams
In a direct message with the Mio Universal Channel Bot, type and send "menu" and select Account.
- To log in from Microsoft Teams
In a direct message with the Mio Universal Channel Bot, type and send "help". Select the option to Log in to your account →.
Click on "Billing" and then click "Manage Subscription."
Click Cancel subscription. Choose the plan you want to downgrade to.
You have successfully downgraded your plan.