Step 1 - Log in to your account
Log in to your account here using the platform you originally installed the Mio app on.
- To log in from Slack
Send "/mio menu" in a direct message with the Mio app. Then, click Account.
- To log in from Cisco Webex
In a direct message with the Mio bot, type and send "menu" and select Account.
- To log in from Microsoft Teams
In a direct message with the Mio app, type and send "help". Select the option to Log in to your account →.
Step 2
In the "Billing" tab on the left side, choose "Manage Payment Method" under Payment Method.
Step 3
Select Replace Card and enter your new card information.
What's next?
- Learn how to upgrade your plan.
- Read the Mio Billing FAQs.
- Ask us a question.