What you'll need
- Mio Universal Channels installed on your desired platform.
Step 1 - Log in to your account
Log in to your account here using the account you originally installed Mio Universal Channels on.
- To log in from Slack
Send "/mio menu" in a direct message with the bot Mio Universal Channels. Then, click Account.
- To log in from Cisco Webex Teams
In a direct message with the Mio Universal Channel Bot, type and send "menu" and select Account.
- To log in from Microsoft Teams
In a direct message with the Mio Universal Channel Bot, type and send "help". Select the option to Log in to your account →.
Step 2
In the "Billing" tab on the left side, choose "Manage Payment Method" under Payment Method.
Step 3
Select Replace Card and enter your new card information.
What's next?
- Learn how to upgrade your Universal Channels plan.
- Read the Mio Billing FAQs.
- Ask us a question.