Mio is making cross platform communication between teams a reality. In doing so, protecting the integrity and security of your data is of paramount importance to us.

Mio securely integrates with your messaging platforms and never stores messages or files. Read our security white paper for more details.

Note: Mio can only view messages in spaces/direct messages in which the app is an member. If the Mio app is not in the conversation, it won't be able to view any of its contents.

We never require more permissions than necessary to make universal channels function as intended.

Frequently Asked Questions

Why does Mio need access my company directory?

Mio needs to access your company directory to read your name, profile picture, and email to create your account and translate your messages to other platforms seamlessly.

Mio does not need to access this information about all users, just the ones in a universal channel. The only information about users that is stored are users who are members of universal channels.

Why does Mio need the titles of spaces that I'm in?

The Mio app has a feature that allows you to convert any Webex Teams space into a universal channel. This is the only time the Mio app needs the information about your spaces. You can learn how to convert channels in this article.

What kind of actions does Mio perform on my behalf?

The Mio app only performs actions such as creating and deactivating universal channels, and inviting users to those channels.

What's next?

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