Note: When you cancel paid plan, it automatically keeps you on the free plan.

Step 1 - Log in to your account

Log in to your account using the platform account you originally installed the Mio app on.

  • To log in from Slack - Send "/mio menu" in a direct message with the Mio app. Then, click Account.

  • To log in from Cisco Webex - In a direct message with the Mio bot, type and send "menu" and select Account.

  • To log in from Microsoft Teams - In a direct message with the Mio app, type and send "help". Select Log in to your account →.

Step 2

Click on Billing and then Manage Subscription.


Step 3

Click Cancel subscription. Choose the plan you want to downgrade to.


Is there anything we could have done to make your experience better? Let us know using the chat bot in the bottom right corner.

Did this answer your question?