Note: When you cancel paid plan, it automatically keeps you on the free plan. To completely remove your account, contact support@m.io.
Step 1 - Log in to your account
Log in to your account here using the platform account you originally installed the Mio app on.
To log in from Slack - Send "/mio menu" in a direct message with the Mio app. Then, click Account.
To log in from Cisco Webex - In a direct message with the Mio bot, type and send "menu" and select Account.
To log in from Microsoft Teams - In a direct message with the Mio app, type and send "help". Select Log in to your account →.
Step 2
Click on Billing and then Manage Subscription.
Step 3
Click Cancel subscription. Choose the plan you want to downgrade to.
Is there anything we could have done to make your experience better? Let us know at hello@m.io.