What you'll need

  • Mio Universal Channels needs to be installed as an app for both external organizations to chat from their preferred platform.

Microsoft Teams - Option 1

Step 1

Go to the universal channel you want the link from. Find the "· · ·" at the bottom of your universal channel and click Mio Universal Channels.

Step 2

Copy and paste the link to invite others to the channel. The URL should start with app.m.io/uc/...

Microsoft Teams - Option 2

Step 1

In a direct chat with the Mio Bot, send "menu". Click My Channels.

Step 2

Click the drop down menu and select the universal channel you want to view. Click View.

Step 3

Copy and paste the link to invite others to the channel. Copy and paste the link to invite others to the channel. The URL should start with app.m.io/uc/...

What's next?

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