File sharing is a supported feature for Mio on Slack, Microsoft Teams, and Webex. We also support and encourage the sharing of links for files stored on Google Drive, Dropbox, Box, etc.
Mio does not persistently store user messages or files. Message meta data is retained by Mio for future reconciliation across platforms. However the underlying messages and files are not permanently retained.
What happens when a file is shared in a universal channel or external direct chat?
The recipient of the file will be prompted to authenticate their account. Mio will then fetch the file via the chat platform API and then stream it to the user.
Administrators on the Pro plan have the option of disabling file sharing in their Mio hub.
To learn more about security at Mio, check out our white paper.
We have plans on our roadmap to improve and enhance control for the Pro and Enterprise plans in the future. This includes having the option to "turn off" file sharing in a universal channel by removing that scope from the bot.
Install Mio today to start chatting with external contacts within minutes.