Option 1: Reinstall the app

Head over to https://m.io and reinstall the Mio app using your Webex account.

Option 2: Send us a message

If you tried the above troubleshooting tips and still need help, send us a message at support@m.io with the following:

  • What platform you installed the app on
  • Email address of the account
  • Timestamp of original message
  • Screenshot(s) if necessary
Did this answer your question?