Option 1: Reinstall the app
Head over to https://app.m.io and reinstall the Mio Universal Channels app using your Webex Teams account.
Option 2: Send us a message
If you tried the above troubleshooting tips and still need help, send us a message at firstname.lastname@example.org with the following:
- What platform you installed the app on
- Email address of the account
- Timestamp of original message
- Screenshot(s) if necessary