
If you have an existing space in Webex, you can convert it into a universal channel and start inviting external contacts to chat with you.
Note: This feature is only available for spaces that aren't added to any teams. If your existing space is in a team, you need to first remove it by clicking the gear icon next to your space's name.

Convert an existing Webex space to a universal channel
Step 1
In a direct chat with the Mio bot, type and send "create" to pull up the create channel menu.
Step 2
Choose Existing space.
Step 3
Find and select the Webex space that you want to convert into a universal channel.
If you can't find your space from the drop-down list, please make sure that the space is removed from the team it's in.
Step 4
Congratulations! You've converted your Webex space into a universal channel. Copy and share the invite link with any external contact. They will need to install the app and authenticate as well.