Step 1
If you're an admin for your organization's Webex, go to https://admin.webex.com/settings.
Step 2
Scroll down to the section that says External Communication.
- Under Block external messaging, make sure the switch is turned off.
If your organization requires external communication to be blocked, add Mio to your whitelist.
- Under Whitelist domains for external messaging, make sure you add the m.io domain name.
If you're having issues working with the Mio app after following these steps, please email support@m.io for more assistance.