Whenever your organization has employees who leave the company, you may want to remove their app from your Mio Hub and from being available to chat with on Slack.

Part 1: Reset the Microsoft Teams bot that represents your user

Step 1

Sign in to the Mio Hub with your admin account.

Step 2

Navigate to User Sync. Find the user whose Slack app you want to reset or delete, and hover over their row to show the (· · ·).

Click Reset User.

This will remove this user's app from the Mio database and unsync it so that they're not longer available for cross-platform messaging.

Keep reading to delete the user's Slack app from your organization's workspace.


Part 2: Uninstall the Microsoft Teams app

Step 1

In your Microsoft Teams platform, click on the · · · on the left sidebar and search for the user's name.

Step 2

Click the · · · next to the user's app and click Uninstall.

Step 3

Click Uninstall again to confirm.


Part 3: Delete the app from your tenant

Step 1

Sign in as an admin in the Teams admin center: https://admin.teams.microsoft.com/policies/manage-apps

Step 2

Search for the name of the app and click to open more details.

Step 3

In the top right corner, click Actions and then Delete.

Confirm by clicking Delete again in the pop-up.

That's it! This user's Microsoft Teams app should now be deleted from both Mio's database and your organization's tenant.

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