Whenever your organization has employees who leave the company, you may want to remove their app from your Mio Hub and from being available to chat with on Slack.
Part 1: Reset the Microsoft Teams bot that represents your user
Step 1
Log in to the Mio Hub with your admin account (or service account).
Step 2
Navigate to User Sync. Find the user whose Slack app you want to reset or delete, and hover over their row to show the (· · ·).
Click Reset User.
This will remove this user's app from the Mio database and unsync it so that they're not longer available for cross-platform messaging.
Keep reading to delete the user's Slack app from your organization's workspace.
Part 2: Uninstall the Microsoft Teams app
Step 1
In your Microsoft Teams platform, click on the · · · on the left sidebar and search for the user's name.
Step 2
Click the · · · next to the user's app and click Uninstall.
Step 3
Click Uninstall again to confirm.
Part 3: Delete the app from your tenant
Step 1
Log in as an admin in the Teams admin center: https://admin.teams.microsoft.com/policies/manage-apps
Step 2
Search for the name of the app and click to open more details.
Step 3
In the top right corner, click Actions and then Delete.
Confirm by clicking Delete again in the pop up.
That's it! This user's Microsoft Teams app should now be deleted from both Mio's database and your organization's tenant.
