Whenever your organization has employees who leave the company, you may want to remove their app from your Mio Hub and from being available to chat with on Slack.
Part 1: Reset the Microsoft Teams bot that represents your user
Step 1
Sign in to the Mio Hub with your admin account.
Step 2
Navigate to User Sync. Find the user whose Slack app you want to reset or delete, and hover over their row to show the (· · ·).
Click Reset User.
This will remove this user's app from the Mio database and unsync it so that they're not longer available for cross-platform messaging.
Keep reading to delete the user's Slack app from your organization's workspace.
Part 2: Uninstall the Microsoft Teams app
Step 1
In your Microsoft Teams platform, click on the · · · on the left sidebar and search for the user's name.
Step 2
Click the · · · next to the user's app and click Uninstall.
Step 3
Click Uninstall again to confirm.
Part 3: Delete the app from your tenant
Step 1
Sign in as an admin in the Teams admin center: https://admin.teams.microsoft.com/policies/manage-apps
Step 2
Search for the name of the app and click to open more details.
Step 3
In the top right corner, click Actions and then Delete.
Confirm by clicking Delete again in the pop-up.
That's it! This user's Microsoft Teams app should now be deleted from both Mio's database and your organization's tenant.
