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Why do I need to sync my Slack account with my Microsoft Teams account?
Why do I need to sync my Slack account with my Microsoft Teams account?
I got a prompt from the Mio app in Slack asking me to sync my account
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago


In order to send direct messages from Slack to your colleagues on Microsoft Teams, you'll have to sync your Microsoft Teams account so that Mio can relay your message back and forth.

Your colleagues who use Microsoft Teams will be able to chat with you as if you were also on Microsoft Teams. You'll be able to chat with them while staying in Slack.

Linking your Microsoft Teams account to your Slack account

You should have received a message like this one below from the Mio app:

Step 1

Click the Sync my account button.

Step 2

Sign in to your Microsoft Teams account that your organization has provided for you. This will be the only time you need to sign in to Microsoft Teams.

Accept the scopes that Mio requests.

Step 3

That's it! You should see this message from the Mio app once the accounts are successfully synced.

Now what?

Try searching for a colleague who uses Microsoft Teams and sending a direct message. In these examples, Susie is a Slack user and Ted is a Teams user.

This is what they'll see:

You can now stay in Slack and direct message with your colleagues who use Microsoft Teams.

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