Mio is making cross platform communication between teams a reality. In doing so, protecting the integrity and security of your data is of paramount importance to us.

Mio securely integrates with your messaging platforms and never stores messages or files. Read our security white paper for more details.

Note: Mio can only view messages in spaces/direct messages in which the app is an member. If the Mio app is not in the conversation, it won't be able to view any of its contents.

We never require more permissions than necessary to make universal channels function as intended.

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Bot token scopes

These scopes govern what our Mio app can access.

OAuth Scope


Use Case


Read the content of rooms that you’re in

To deliver messages and other content to other chat platforms like Microsoft Team and Slack


Read your company directory

To track Webex membership to keep the membership of the larger universal channel up to date


List the teams you are a member of

Allows us to know what teams are available to create channels in


List the titles of spaces that you are in

Allows us know what channels are available, so we can offer to convert them to a universal channel


Invite people to rooms on your behalf

Allows us to add the bot to channels that you want to be a universal channel


Access to read your user's organizations

Allows us to read company information so we know its name, and can identify people from the same company

Frequently asked questions

Why does Mio need access my company directory?

Mio needs to access your company directory to read your name, profile picture, and email to create your account and translate your messages to other platforms seamlessly.

Mio does not need to access this information about all users, just the ones in a universal channel. The only information about users that is stored are users who are members of universal channels.

Why does Mio need the titles of spaces that I'm in?

The Mio app has a feature that allows you to convert any Webex space into a universal channel. This is the only time the Mio app needs the information about your spaces. You can learn how to convert channels in this article.

What kind of actions does Mio perform on my behalf?

The Mio app only performs actions such as creating and deactivating universal channels, and inviting users to those channels.

If you have any questions regarding security for Mio, please reach out to our team via the chat bot in the bottom right corner of your page.

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