Before installing Mio on Zoom, please check the following settings to ensure your end users can use the app for cross-platform communication.
Zoom admin settings
Step 1
Sign in to your Zoom account at https://zoom.us/signin
Step 2
Under the Account Management drop-down, navigate to Account Settings and click the Zoom Team Chat tab.
Step 3
Click or scroll down to Security.
Turn Enable advanced chat encryption OFF.
Turn Allow bots to participate in chats and channels ON.
Step 4
Click or scroll down to Storage.
Under Cloud storage, select Zoom Cloud.
Create a Zoom Team Chat test channel
Step 1
Open Zoom. Navigate to Chat in the top bar.
Step 2
Click on the + next to Channels, then select Create a Channel from the dropdown menu.
Step 3
Name your channel "Native Zoom Team Chat Channel." Click Create Channel.
Step 4
Repeat Step 2 to create another channel. Name this channel "Existing Channel."
Step 5
Add any test users as members of the channel.
That's it! You are now ready to import your Zoom Team Chat test channel into the Mio hub.