Before installing Mio on Zoom, please check the following settings to ensure your end users can use the app for cross-platform communication.
Zoom admin settings
Sign in to your Zoom account at https://zoom.us/signin
Under the Account Management drop-down, navigate to Account Settings and click the Zoom Team Chat tab.
Click or scroll down to Security.
Turn Enable advanced chat encryption OFF.
Turn Allow bots to participate in chats and channels ON.
Click or scroll down to Storage.
Under Cloud storage, select Zoom Cloud.
Create a Zoom Team Chat test channel
Open Zoom. Navigate to Chat in the top bar.
Click on the + next to Channels, then select Create a Channel from the dropdown menu.
Name your channel "Native Zoom Team Chat Channel." Click Create Channel.
Repeat Step 2 to create another channel. Name this channel "Existing Channel."
Add any test users as members of the channel.
That's it! You are now ready to import your Zoom Team Chat test channel into the Mio hub.