Background

In order to enable cross-platform direct messaging, Mio provisions apps/bots on Slack and Webex to represent users who primarily use Microsoft Teams or Zoom Team Chat.

The Mio Magic plugin was created as a bridge between Mio and Slack or Webex to allow admins to delegate the installation of the emulated user app/bot.

Solution

When a Mio admin installs the Mio Magic plugin on their Chrome browser, Mio obtains a session cookie and is able to provision bots that represent an organization’s users on Slack and Webex.

With this solution, Slack and Webex users can direct message their colleagues who use Microsoft Teams or Zoom Team Chat.

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