What is the Connect Center?

The Connect Center in the Mio Hub consists of Platform Settings and Connect Platforms.

Beginning in Platform Settings, follow the steps to configure settings for chat interoperability.

After platform settings have been correctly configured, visit Connect Platforms to add Mio to your organization's platforms.


Table of Contents

  1. Configure your admin settings for Slack

  2. Add your Slack workspace to Connect Platforms

  3. Disconnect your Slack workspace from Mio

  4. Next steps


Configure your admin settings for Slack

You must be the platform admin in order to configure platform settings. If you are not the platform admin, refer to the tip at the bottom of this section.

Step 1

Go to https://m.io and sign in with your admin account.

Step 2

On the left sidebar, navigate to the Connect Center.

Step 3

Click Platform Settings.

Step 4

Select How to configure Slack for Mio. Ensure that your settings in Slack are updated, or Mio may not work as intended.

Step 5

Tick the checkbox after your Slack settings have been configured.

TIP: If you are not the platform admin, click invite a colleague at the bottom of the page. Mio will give you the option to input your admin's email and will send a message inviting them to set up and configure platforms.


Add your Slack workspace to Connect Platforms

Connect Platforms requires at least two platforms to proceed. In this example, we will add Slack first.

Configure Platform Settings before proceeding with these steps.

Step 1

Go to https://m.io and sign in with your admin account.

Step 2

On the left sidebar, navigate to the Connect Center. Select Connect Platforms.

Step 3

Click Connect Platform next to Slack.

Step 4

Once you sign in with your admin account, Mio will request access to scopes that will allow us to see a list of teams that we will need to sync with later on. Click Accept.

For more information on the scopes we request for Slack, see the below article:

That's it! You're now ready to either import a second platform (Microsoft Teams, Zoom Team Chat, or Webex). Once a second platform is imported, you may proceed to sync channels or users for direct messaging.


Disconnect your Slack workspace from Mio

Step 1

Navigate to the Connect Center in the left sidebar. Select Connect Platforms.

Step 2

Click the three-dot icon to the right of Slack. Select Disconnect Platform.

Step 3

Confirm the platform disconnect to unsync and delete all Slack users from the Mio database. Note that these users will no longer be able to send messages across platforms.


Next steps

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