What is Connect Platforms?

Connect Platforms is the first step for Mio to connect your organization's different chat platforms. It gives Mio access to the teams and workspaces you want to make interoperable.


Check your admin settings for Webex

Before proceeding with the rest of the guide, ensure that your settings in Webex are updated, or Mio may not work as intended.

You will also need to create a Webex service account to complete the rest of this guide.


Add your Webex teams to Connect Platforms

Connect Platforms requires at least two platforms to proceed. In this example, we will add Webex first.

Step 1

Go to https://m.io and sign in with your admin account.

Step 2

On the left sidebar, navigate to Connect Platforms.

Click the plus button in the top right corner and then Connect with Webex.

Step 3

Once you log in with your service account, Mio will request access to scopes that will allow us to see a list of teams that we will need to sync with later on.

After clicking Accept, your Webex teams should appear on the page. Mio has successfully imported your team's channels and users.

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