All Collections
Feature overviews, Mio Hub guides, & pricing FAQs
Mio Hub guides
How do I export my user data as a .csv file in User Sync?
How do I export my user data as a .csv file in User Sync?
Boost adoption by pulling User Sync data
Kaian Chee avatar
Written by Kaian Chee
Updated over a week ago


In order to boost adoption and stay aware of pending users, we have added an export function to User Sync that allows admins to pull data as a .csv file. The .csv file includes the following information:

  • Name

  • Email

  • Primary platform

  • Secondary platform

  • Sync status

Additionally, the export function respects filtering. Admins are able to customize their view in User Sync and only export the data that they want.

Exporting data in User Sync as a .csv file

Step 1

Sign into the Mio Hub as a Mio administrator.

Step 2

Navigate to the User Sync tab > Sync users tab.

Step 3

Click the drop-down Options menu. Select Export current view as a CSV.

Step 4

A window will pop up confirming your selection. Click Export to confirm or Cancel to go back and make changes to your filtered view.

Step 5

Select where you would like your .csv file to be saved on your device. Click Save.

That's it! You can now use the .csv to evaluate all of the synced and unsyced users within your organization to increase end user adoption.

Next steps

Did this answer your question?