Supported features & billing FAQs

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21 articles in this collection
Written by Jennifer Jin
Features

How do I add more administrators or team members to my organization?

Define your organization's roles and permissions within the Mio hub
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Written by Jennifer Jin
Updated over a week ago

How do I create group chats (multi-person chats) with external contacts?

Use Mio to create a group DM with your external contacts
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Written by Jennifer Jin
Updated over a week ago

How do I direct message external contacts with Mio?

Chat with any external contact who's in a universal channel with you
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Written by Jennifer Jin
Updated over a week ago

How do I @mention tag someone who's using a different chat app?

How do @mentions work in universal channels or universal DMs?
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Written by Jennifer Jin
Updated over a week ago

How do I remove external users from my universal channel?

Can I delete someone from my universal channel?
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Written by Jennifer Jin
Updated over a week ago

Does the message history show if I add someone to an existing universal channel?

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Written by Jennifer Jin
Updated over a week ago

How do I rename a universal channel once its created?

For now, you can locally rename your universal channel
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Written by Jennifer Jin
Updated over a week ago

Can I restrict what domains can enter a universal channel?

How do I control who enters my universal channel?
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Written by Jennifer Jin
Updated over a week ago

How do I sync user profiles across multiple universal channels?

Does Mio sync the profiles of members in universal channels?
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Written by Jennifer Jin
Updated over a week ago

Does Mio support call and video interoperability?

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Written by Jennifer Jin
Updated over a week ago

Does Mio support Skype, Jabber, or any other chat platforms?

Where can you sync messages with Mio?
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Written by Jennifer Jin
Updated over a week ago

How do I deactivate or archive my universal channels?

How to stop syncing a universal channel between multiple platforms
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Written by Jennifer Jin
Updated over a week ago