Supported features & billing FAQs

What features does Mio support?

Written by Jennifer Jin
Updated over a week ago

Mio Release Notes

All the updates to Mio in one place

Written by Jennifer Jin
Updated over a week ago

What is Mio's product roadmap?

How can I request new features?

Written by Jennifer Jin
Updated over a week ago

What features are in the Mio admin control hub?

Written by Jennifer Jin
Updated over a week ago

How do I add more administrators or team members to my organization?

Define your organization's roles and permissions within the Mio hub

Written by Jennifer Jin
Updated over a week ago

How do I create group chats (multi-person chats) with external contacts?

Use Mio to create a group DM with your external contacts

Written by Jennifer Jin
Updated over a week ago

How do I direct message external contacts with Mio?

Chat with any external contact who's in a universal channel with you

Written by Jennifer Jin
Updated over a week ago

How do I @mention tag someone who's using a different chat app?

How do @mentions work in universal channels or universal DMs?

Written by Jennifer Jin
Updated over a week ago

How do I remove external users from my universal channel?

Can I delete someone from my universal channel?

Written by Jennifer Jin
Updated over a week ago

Does the message history show if I add someone to an existing universal channel?

Written by Jennifer Jin
Updated over a week ago

How do I rename a universal channel once its created?

For now, you can locally rename your universal channel

Written by Jennifer Jin
Updated over a week ago

Can I restrict what domains can enter a universal channel?

How do I control who enters my universal channel?

Written by Jennifer Jin
Updated over a week ago

How do I sync user profiles across multiple universal channels?

Does Mio sync the profiles of members in universal channels?

Written by Jennifer Jin
Updated over a week ago

Does Mio support call and video interoperability?

Written by Jennifer Jin
Updated over a week ago

Does Mio support Skype, Jabber, or any other chat platforms?

Where can you sync messages with Mio?

Written by Jennifer Jin
Updated over a week ago

How do I deactivate or archive my universal channels?

How to stop syncing a universal channel between multiple platforms

Written by Jennifer Jin
Updated over a week ago

Mio Billing FAQs

How does pricing work for the Mio app?

Written by Jennifer Jin
Updated over a week ago

How do I edit my payment options?

Where can I change the credit card to charge for my Mio plan?

Written by Jennifer Jin
Updated over a week ago

How do I upgrade my Mio plan?

Upgrade your plan to chat with even more external organizations

Written by Jennifer Jin
Updated over a week ago

How do I downgrade my plan?

How to downgrade your current plan to the Starter or Free plan.

Written by Jennifer Jin
Updated over a week ago

How do I cancel my subscription?

Written by Jennifer Jin
Updated over a week ago

How do I deactivate my entire organization on Mio?

Written by Jennifer Jin
Updated over a week ago