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Supported features & billing FAQs
Supported features & billing FAQs
20 articles in this collection
Written by
Jennifer Jin
What features does Mio support?
Written by
Jennifer Jin
Updated over a week ago
Mio Release Notes
All the updates to Mio in one place
Written by
Jennifer Jin
Updated over a week ago
What is Mio's product roadmap?
How can I request new features?
Written by
Jennifer Jin
Updated over a week ago
Features
How do I add more administrators or team members to my organization?
Define your organization's roles and permissions within the Mio hub
Written by
Jennifer Jin
Updated this week
How do I create group chats (multi-person chats) with external contacts?
Use Mio to create a group DM with your external contacts
Written by
Jennifer Jin
Updated over a week ago
How do I direct message external contacts with Mio?
Chat with any external contact who's in a universal channel with you
Written by
Jennifer Jin
Updated over a week ago
How do I @mention tag someone who's using a different chat app?
How do @mentions work in universal channels or universal DMs?
Written by
Jennifer Jin
Updated over a week ago
How do I remove external users from my universal channel?
Written by
Jennifer Jin
Updated over a week ago
Does the message history show if I add someone to an existing universal channel?
Written by
Jennifer Jin
Updated over a week ago
How do I rename a universal channel once its created?
For now, you can locally rename your universal channel
Written by
Jennifer Jin
Updated over a week ago
Can I restrict what domains can enter a universal channel?
How do I control who enters my universal channel?
Written by
Jennifer Jin
Updated this week
How do I sync user profiles across multiple universal channels?
Does Mio sync the profiles of members in universal channels?
Written by
Jennifer Jin
Updated over a week ago
Does Mio support call and video interoperability?
Written by
Jennifer Jin
Updated over a week ago
Does Mio support Skype, Jabber, or any other chat platforms?
Where can you sync messages with Mio?
Written by
Jennifer Jin
Updated over a week ago
Billing
Mio Billing FAQs
How does pricing work for the Mio app?
Written by
Jennifer Jin
Updated over a week ago
How do I edit my payment options?
Where can I change the credit card to charge for my Mio plan?
Written by
Jennifer Jin
Updated over a week ago
How do I upgrade my Mio plan?
After your first free channel, upgrade your plan to chat with even more external contacts.
Written by
Jennifer Jin
Updated over a week ago
How do I downgrade my plan?
How to downgrade your current plan to the Starter or Free plan.
Written by
Jennifer Jin
Updated over a week ago
How do I cancel my subscription?
Written by
Jennifer Jin
Updated over a week ago
How do I deactivate my entire organization on Mio?
Written by
Jennifer Jin
Updated over a week ago