Mio FAQs

Questions and tutorials for using Mio.

Meredith Schulz avatar Rebekah Carter avatar
18 articles in this collection
Written by Meredith Schulz and Rebekah Carter

Can we get a test license for a Mio demo environment?

How to test the Mio integration with a demo environment
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Written by Rebekah Carter
Updated over a week ago

When will new employees be added to People Sync?

When do new people appear in People Sync?
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Written by Rebekah Carter
Updated over a week ago

Mio SSO Support

Here's a list of Mio's supported single-sign-on providers
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Written by Rebekah Carter
Updated over a week ago

After syncing a primary account, can team members use other chat platforms?

Our employees selected a primary platform, but what happens if they use another?
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Written by Rebekah Carter
Updated over a week ago

How does Mio work with my chat user licensing?

Will Mio require me to pay extra for my current chat apps?
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Written by Rebekah Carter
Updated over a week ago

Pricing for Mio

Pricing and quotes for purchasing Mio
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Written by Rebekah Carter
Updated over a week ago

Where can I find Mio white papers?

Here's where you can find information about Mio
Meredith Schulz avatar
Written by Meredith Schulz
Updated over a week ago

How do I add more admins or collaborators to my Mio Hub?

Adding more Admins to your Mio Hub
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Written by Rebekah Carter
Updated over a week ago

Can I sync two or more Slack workspaces using Mio?

How to sync two Slack workspaces using Mio.
Meredith Schulz avatar
Written by Meredith Schulz
Updated over a week ago

Does Mio support Skype, Jabber, or any other chat platforms?

Where can you sync messages with Mio?
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Written by Meredith Schulz
Updated over a week ago

Do @Mentions work with non-synced people?

Using @Mentions with non-synced employees
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Written by Rebekah Carter
Updated over a week ago

Can I use Mio to talk to external contacts?

What if I want to message someone outside of my company?
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Written by Rebekah Carter
Updated over a week ago

Can I migrate my chat history using Mio?

Can I see my old messages if I move to a new platform?
Meredith Schulz avatar
Written by Meredith Schulz
Updated over a week ago

How do I reset or change an employee's synced account?

Can I reset an employee's synced account on Mio?
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Written by Rebekah Carter
Updated over a week ago

I forgot my Mio Hub password—what should I do?

Lost password? No problem
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Written by Rebekah Carter
Updated over a week ago

How does Mio handle channel & membership limits?

What if my platforms have license or membership limits?
Meredith Schulz avatar
Written by Meredith Schulz
Updated yesterday

How to troubleshoot missing messages on Mio

What to do when your messages aren't showing up
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Written by Rebekah Carter
Updated over a week ago

What happens if a synced employee tries to sync again?

What to do if you get an "already synced" error message from Mio.
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Written by Rebekah Carter
Updated over a week ago