Use Microsoft Teams to chat with external contacts

Connect your Microsoft Teams with people who use Slack or Webex Teams

Jennifer Jin avatar
19 articles in this collection
Written by Jennifer Jin
Chat with external contacts in universal channels

How do I create a universal channel in Microsoft Teams?

Create a channel in Microsoft Teams and then convert it to a universal channel
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

How to create a new Microsoft Teams channel and then convert it into a universal channel

Not able to create a new universal channel from scratch? Try this!
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

Convert an existing Microsoft Teams channel into a universal channel

I already have an existing channel that I'd like to convert to a universal channel
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

How do I use Mio in a Microsoft Teams universal channel?

Read these tips after installing the Mio app on Microsoft Teams
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

How do I invite others to my Microsoft Teams universal channel?

Invite external contacts to chat in your universal channel in minutes
Jennifer Jin avatar
Written by Jennifer Jin
Updated this week

How do I join an existing universal channel from Microsoft Teams?

Use the app extension at the bottom of a channel and paste the link.
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

How do I find the invite link to an existing universal channel in Microsoft Teams?

I want to invite someone to an already existing universal channel
Jennifer Jin avatar
Written by Jennifer Jin
Updated over a week ago

How to send @ mentions from Microsoft Teams to Slack and Webex

Tag or notify another user in a universal channel
Jennifer Jin avatar
Written by Jennifer Jin
Updated this week