Use Microsoft Teams to chat with external contacts

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Getting started with Mio on Microsoft Teams

Use Mio to chat with external contacts in different companies

Written by Jennifer Jin
Updated over a week ago

Installation

How do I install Mio for Microsoft Teams?

Use Mio to chat with external contacts

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Does Mio support the free version of Microsoft Teams?

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Microsoft Teams scopes for Mio for external interoperability

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Chat with external contacts in universal channels

How do I create a universal channel in Microsoft Teams?

Create a channel in Microsoft Teams and then convert it to a universal channel

Written by Jennifer Jin
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How to create a new Microsoft Teams channel and then convert it into a universal channel

Not able to create a new universal channel from scratch? Try this!

Written by Jennifer Jin
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Convert an existing Microsoft Teams channel into a universal channel

I already have an existing channel that I'd like to convert to a universal channel

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How do I use Mio in a Microsoft Teams universal channel?

Read these tips after installing the Mio app on Microsoft Teams

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How do I invite others to my Microsoft Teams universal channel?

Invite external contacts to chat in your universal channel in minutes

Written by Jennifer Jin
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How do I join an existing universal channel from Microsoft Teams?

Use the app extension at the bottom of a channel and paste the link.

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How do I find the invite link to an existing universal channel in Microsoft Teams?

I want to invite someone to an already existing universal channel

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How to send @ mentions from Microsoft Teams to Slack and Webex

Tag or notify another user in a universal channel

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Can people simultaneously view and work on a file in a universal channel between Teams and Slack?

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Troubleshooting

Can I create a universal channel from a Teams private channel?

Does Mio work in Teams private channels?

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Can my Microsoft Teams admin approve Mio for the whole organization?

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Why am I getting an error when using Mio in a specific channel in Microsoft Teams?

If you're getting an "unable to reach app" error, you need to install Mio in a specific Team.

Written by Jennifer Jin
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I got an error when installing Mio on Microsoft Teams

Ask your Microsoft Teams admin to check these settings

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How do I view all members in my Microsoft Teams universal channel?

How to view all members in a universal channel in Microsoft Teams

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How do I leave a universal channel on Microsoft Teams?

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Why aren't my messages in Microsoft Teams showing up in Slack or Webex?

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Deactivate your universal channel in Microsoft Teams

How to disconnect your universal channel from other chat apps

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How do I uninstall and remove the Mio app in Microsoft Teams?

There are two ways to remove the app from your Microsoft Teams team and account.

Written by Jennifer Jin
Updated over a week ago