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Use Microsoft Teams to chat with external contacts
Use Microsoft Teams to chat with external contacts
Connect your Microsoft Teams with other organizations who use Slack or Webex
22 articles in this collection
Written by
Jennifer Jin
Start here! 👇
Getting started with Mio on Microsoft Teams
Use Mio to chat with external contacts in different companies
Written by
Jennifer Jin
Updated over a week ago
Installation
How do I install Mio for Microsoft Teams?
Use Mio to chat with external contacts
Written by
Jennifer Jin
Updated over a week ago
Does Mio support the free version of Microsoft Teams?
Written by
Jennifer Jin
Updated over a week ago
Microsoft Teams scopes for Mio for external interoperability
Written by
Jennifer Jin
Updated over a week ago
Chat with external contacts in universal channels
How do I create a universal channel in Microsoft Teams?
Create a channel in Microsoft Teams and then convert it to a universal channel
Written by
Jennifer Jin
Updated over a week ago
How to create a new Microsoft Teams channel and then convert it into a universal channel
Not able to create a new universal channel from scratch? Try this!
Written by
Jennifer Jin
Updated over a week ago
Convert an existing Microsoft Teams channel into a universal channel
I already have an existing channel that I'd like to convert to a universal channel
Written by
Jennifer Jin
Updated over a week ago
How do I use Mio in a Microsoft Teams universal channel?
Read these tips after installing the Mio app on Microsoft Teams
Written by
Jennifer Jin
Updated over a week ago
How do I invite others to my Microsoft Teams universal channel?
Invite external contacts to chat in your universal channel in minutes
Written by
Jennifer Jin
Updated over a week ago
How do I join an existing universal channel from Microsoft Teams?
Use the app extension at the bottom of a channel and paste the link.
Written by
Jennifer Jin
Updated over a week ago
How do I find the invite link to an existing universal channel in Microsoft Teams?
I want to invite someone to an already existing universal channel
Written by
Jennifer Jin
Updated over a week ago
How to send @ mentions from Microsoft Teams to Slack and Webex
Tag or notify another user in a universal channel
Written by
Jennifer Jin
Updated over a week ago
Can people simultaneously view and work on a file in a universal channel between Teams and Slack?
Written by
Jennifer Jin
Updated over a week ago
Troubleshooting
Can I create a universal channel from a Teams private channel?
Does Mio work in Teams private channels?
Written by
Jennifer Jin
Updated over a week ago
Can my Microsoft Teams admin approve Mio for the whole organization?
Written by
Jennifer Jin
Updated over a week ago
Why am I getting an error when using Mio in a specific channel in Microsoft Teams?
If you're getting an "unable to reach app" error, you need to install Mio in a specific Team.
Written by
Jennifer Jin
Updated over a week ago
I got an error when installing Mio on Microsoft Teams
Ask your Microsoft Teams admin to check these settings
Written by
Jennifer Jin
Updated over a week ago
How do I view all members in my Microsoft Teams universal channel?
How to view all members in a universal channel in Microsoft Teams
Written by
Jennifer Jin
Updated over a week ago
How do I leave a universal channel on Microsoft Teams?
Written by
Jennifer Jin
Updated over a week ago
Why aren't my messages in Microsoft Teams showing up in Slack or Webex?
Written by
Jennifer Jin
Updated over a week ago
Deactivate your universal channel in Microsoft Teams
How to disconnect your universal channel from other chat apps
Written by
Jennifer Jin
Updated over a week ago
How do I uninstall and remove the Mio app in Microsoft Teams?
There are two ways to remove the app from your Microsoft Teams team and account.
Written by
Jennifer Jin
Updated over a week ago