Use Slack to chat with external contacts

Connect your Slack with people who use Microsoft Teams or Webex Teams

17 articles in this collection
Written by Jennifer Jin

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Getting started with Mio on Slack

Everything you need to know to get Mio up and running on Slack

Written by Jennifer Jin
Updated over a week ago

Installation

How do I install Mio in Slack?

Add the Mio app to Slack to get started

Written by Jennifer Jin
Updated over a week ago

Slack installation requirements for Mio

Admins should check these settings before installing Mio on Slack

Written by Jennifer Jin
Updated over a week ago

Slack permissions for Mio

We never ask for more than the bare minimum permissions necessary

Written by Jennifer Jin
Updated over a week ago

Installing Mio for Slack Admins

More information on Mio's permissions and security practices

Written by Jennifer Jin
Updated over a week ago

Chat with external contacts in universal channels

How do I create a universal channel in Slack?

Invite external contacts to chat with you while you stay in Slack

Written by Jennifer Jin
Updated over a week ago

Convert an existing Slack channel into a universal channel

Use your existing public/private channel to chat with external contacts

Written by Jennifer Jin
Updated over a week ago

How do I invite others to my universal channel in Slack?

Invite external contacts to your channel by sharing your link or using the Mio app.

Written by Jennifer Jin
Updated over a week ago

How do I find the invite link to an existing universal channel in Slack?

I created a universal channel in Slack and need to invite external contacts to it

Written by Jennifer Jin
Updated over a week ago

Can I convert an existing Slack shared channel into a universal channel?

Written by Jennifer Jin
Updated over a week ago

How to send @ mentions from Slack to Microsoft Teams and Webex

Written by Jennifer Jin
Updated over a week ago

Chat with external contacts in direct messages (DMs)

Use Slack to direct message an external contact on a different chat app

Send a direct message to anyone who's a member of your universal channels

Written by Jennifer Jin
Updated over a week ago

Troubleshooting

I got an error while creating a channel on Slack

How to update your Slack Channel Management settings

Written by Jennifer Jin
Updated over a week ago

How do I view all members in my Slack universal channel?

How to view all members in a universal channel in Slack

Written by Jennifer Jin
Updated over a week ago

How do I leave a universal channel on Slack?

Written by Jennifer Jin
Updated over a week ago

Deactivate your universal channel in Slack

How to disconnect your universal channel from other chat apps

Written by Jennifer Jin
Updated over a week ago

How do I uninstall and remove the Mio app in Slack?

Written by Jennifer Jin
Updated over a week ago