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Use Slack to chat with external contacts
Use Slack to chat with external contacts
Connect your Slack with people who use Microsoft Teams or Webex Teams
17 articles in this collection
Written by
Jennifer Jin
Start here! 👇
Getting started with Mio on Slack
Everything you need to know to get Mio up and running on Slack
Written by
Jennifer Jin
Updated over a week ago
Installation
How do I install Mio in Slack?
Add the Mio app to Slack to get started
Written by
Jennifer Jin
Updated over a week ago
Slack installation requirements for Mio
Admins should check these settings before installing Mio on Slack
Written by
Jennifer Jin
Updated over a week ago
Slack permissions for Mio
We never ask for more than the bare minimum permissions necessary
Written by
Jennifer Jin
Updated over a week ago
Installing Mio for Slack Admins
More information on Mio's permissions and security practices
Written by
Jennifer Jin
Updated over a week ago
Chat with external contacts in universal channels
How do I create a universal channel in Slack?
Invite external contacts to chat with you while you stay in Slack
Written by
Jennifer Jin
Updated over a week ago
Convert an existing Slack channel into a universal channel
Use your existing public/private channel to chat with external contacts
Written by
Jennifer Jin
Updated over a week ago
How do I invite others to my universal channel in Slack?
Invite external contacts to your channel by sharing your link or using the Mio app.
Written by
Jennifer Jin
Updated over a week ago
How do I find the invite link to an existing universal channel in Slack?
I created a universal channel in Slack and need to invite external contacts to it
Written by
Jennifer Jin
Updated over a week ago
Can I convert an existing Slack shared channel into a universal channel?
Written by
Jennifer Jin
Updated over a week ago
How to send @ mentions from Slack to Microsoft Teams and Webex
Written by
Jennifer Jin
Updated over a week ago
Chat with external contacts in direct messages (DMs)
Use Slack to direct message an external contact on a different chat app
Send a direct message to anyone who's a member of your universal channels
Written by
Jennifer Jin
Updated over a week ago
Troubleshooting
I got an error while creating a channel on Slack
How to update your Slack Channel Management settings
Written by
Jennifer Jin
Updated over a week ago
How do I view all members in my Slack universal channel?
How to view all members in a universal channel in Slack
Written by
Jennifer Jin
Updated over a week ago
How do I leave a universal channel on Slack?
Written by
Jennifer Jin
Updated over a week ago
Deactivate your universal channel in Slack
How to disconnect your universal channel from other chat apps
Written by
Jennifer Jin
Updated over a week ago
How do I uninstall and remove the Mio app in Slack?
Written by
Jennifer Jin
Updated over a week ago