Use Slack to chat with external contacts

Connect your Slack with people who use Microsoft Teams or Webex Teams

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18 articles in this collection
Written by Jennifer Jin and Tabitha Naylor

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Getting started with Mio on Slack

Everything you need to know to get Mio up and running on Slack

Written by Jennifer Jin
Updated over a week ago

Installation

How do I install Mio in Slack?

Add the Mio app to Slack to get started

Written by Jennifer Jin
Updated over a week ago

Slack installation requirements for Mio

Admins should check these settings before installing Mio on Slack

Written by Jennifer Jin
Updated this week

Slack permissions for Mio

We never ask for more than the bare minimum permissions necessary

Written by Jennifer Jin
Updated over a week ago

Installing Mio for Slack Admins

More information on Mio's permissions and security practices

Written by Jennifer Jin
Updated over a week ago

Chat with external contacts in universal channels

How do I create a universal channel in Slack?

Invite external contacts to chat with you while you stay in Slack

Written by Jennifer Jin
Updated over a week ago

Convert an existing Slack channel into a universal channel

Use your existing public/private channel to chat with external contacts

Written by Jennifer Jin
Updated over a week ago

How do I invite others to my universal channel in Slack?

Invite external contacts to your channel by sharing your link or using the Mio app.

Written by Jennifer Jin
Updated over a week ago

How do I find the invite link to an existing universal channel in Slack?

I created a universal channel in Slack and need to invite external contacts to it

Written by Jennifer Jin
Updated over a week ago

Can I convert an existing Slack shared channel into a universal channel?

Does Slack Connect work with Mio for external chatting?

Written by Jennifer Jin
Updated over a week ago

How to send @ mentions from Slack to Microsoft Teams and Webex

Written by Jennifer Jin
Updated over a week ago

Chat with external contacts in direct messages (DMs)

Use Slack to direct message an external contact on a different chat app

Send a direct message to anyone who's a member of your universal channels

Written by Jennifer Jin
Updated over a week ago

Troubleshooting

How Mio Deals with Scheduled Slack Messages

Written by Tabitha Naylor
Updated this week

I got an error while creating a channel on Slack

How to update your Slack Channel Management settings

Written by Jennifer Jin
Updated over a week ago

How do I view all members in my Slack universal channel?

How to view all members in a universal channel in Slack

Written by Jennifer Jin
Updated over a week ago

How do I leave a universal channel on Slack?

Written by Jennifer Jin
Updated over a week ago

Deactivate your universal channel in Slack

How to disconnect your universal channel from other chat apps

Written by Jennifer Jin
Updated over a week ago

How do I uninstall and remove the Mio app in Slack?

Written by Jennifer Jin
Updated over a week ago