Use Webex to chat with external contacts

Connect your Webex with people who use Microsoft Teams or Slack

15 articles in this collection
Written by Jennifer Jin

Installation

Webex installation requirements for Mio

Admins should check these settings before installing Mio on Webex

Written by Jennifer Jin
Updated over a week ago

How do I install Mio in Webex?

Log in with your Webex account to get started

Written by Jennifer Jin
Updated over a week ago

How do I add Mio to my Webex whitelist?

Whitelist the Mio domain to allow external messaging in Webex.

Written by Jennifer Jin
Updated this week

Webex permissions for Mio

We never ask for more than the bare minimum permissions necessary

Written by Jennifer Jin
Updated over a week ago

Chat with external contacts in universal channels

How do I create a universal channel in Webex?

Create a universal channel to chat with contacts using Slack and Microsoft Teams

Written by Jennifer Jin
Updated over a week ago

Convert an existing Webex space into a universal channel

Written by Jennifer Jin
Updated over a week ago

How do I invite others to my Webex universal channel?

I want to share my universal channel with external contacts.

Written by Jennifer Jin
Updated over a week ago

How do I find the invite link of an existing universal channel in Webex?

I created my universal channel but need to invite external contacts to it

Written by Jennifer Jin
Updated over a week ago

How to send @ mentions from Webex to Microsoft Teams and Slack

Tag or notify another user in a universal channel

Written by Jennifer Jin
Updated this week

Chat with external contacts in direct messages (DMs)

Use Webex to direct message an external contact on a different chat app

Send a direct message to anyone who's a member of your universal channels

Written by Jennifer Jin
Updated over a week ago

Troubleshooting

Unable to install Mio in Webex

Admins can change this setting to allow users to install apps in Webex.

Written by Jennifer Jin
Updated over a week ago

Why can't I see all members in my Webex app?

How to view all members in a universal channel in Webex

Written by Jennifer Jin
Updated this week

Why aren't my messages in Webex showing up in Microsoft Teams or Slack?

Written by Jennifer Jin
Updated over a week ago

Is there a way to omit "Message via Mio" in Webex?

Written by Jennifer Jin
Updated over a week ago

How do I uninstall and remove the Mio app in Webex?

Written by Jennifer Jin
Updated over a week ago