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Use Webex to chat with external contacts
Use Webex to chat with external contacts
Connect your Webex with people who use Microsoft Teams or Slack
18 articles in this collection
Written by
Jennifer Jin
Start here! 👇
Getting started with Mio on Webex
Everything you need to know to get Mio up and running on Webex
Written by
Jennifer Jin
Updated over a week ago
Installation
Webex installation requirements for Mio
Admins should check these settings before installing Mio on Webex
Written by
Jennifer Jin
Updated over a week ago
How do I install Mio in Webex?
Log in with your Webex account to get started
Written by
Jennifer Jin
Updated over a week ago
How do I add Mio to my Webex whitelist?
Whitelist the Mio domain to allow external messaging in Webex.
Written by
Jennifer Jin
Updated over a week ago
Webex permissions for Mio
We never ask for more than the bare minimum permissions necessary
Written by
Jennifer Jin
Updated over a week ago
Chat with external contacts in universal channels
How do I create a universal channel in Webex?
Create a universal channel to chat with contacts using Slack and Microsoft Teams
Written by
Jennifer Jin
Updated over a week ago
Convert an existing Webex space into a universal channel
Written by
Jennifer Jin
Updated over a week ago
How do I invite others to my Webex universal channel?
I want to share my universal channel with external contacts.
Written by
Jennifer Jin
Updated over a week ago
How do I find the invite link of an existing universal channel in Webex?
I created my universal channel but need to invite external contacts to it
Written by
Jennifer Jin
Updated over a week ago
How to send @ mentions from Webex to Microsoft Teams and Slack
Tag or notify another user in a universal channel
Written by
Jennifer Jin
Updated over a week ago
Chat with external contacts in direct messages (DMs)
Use Webex to direct message an external contact on a different chat app
Send a direct message to anyone who's a member of your universal channels
Written by
Jennifer Jin
Updated over a week ago
Troubleshooting
Unable to install Mio in Webex
Admins can change this setting to allow users to install apps in Webex.
Written by
Jennifer Jin
Updated over a week ago
How do I view all members in my Webex universal channel?
How to view all members in a universal channel in Webex
Written by
Jennifer Jin
Updated over a week ago
How do I leave a universal channel in Webex?
Written by
Jennifer Jin
Updated over a week ago
Why aren't my messages in Webex showing up in Microsoft Teams or Slack?
Written by
Jennifer Jin
Updated over a week ago
Is there a way to omit "Message via Mio" in Webex?
Written by
Jennifer Jin
Updated over a week ago
Deactivate your universal channel in Webex
How to disconnect your universal channel from other chat apps
Written by
Jennifer Jin
Updated over a week ago
How do I uninstall and remove the Mio app in Webex?
Written by
Jennifer Jin
Updated over a week ago