Feature overviews, Mio Hub guides, & billing FAQs

Supported features, Mio Hub how-tos, billing information, and miscellaneous FAQs

22 articles in this collection
Written by Jennifer Jin and Kaian Chee

General

Reactive prompting

FAQ and platform agnostic

Written by Kaian Chee
Updated over a week ago

What features are in the Mio Hub?

What should I expect to see as an admin of Mio for my organization?

Written by Jennifer Jin
Updated over a week ago

Mio Hub guides

Connect Center Overview

Learn about Mio's Connect Center

Written by Jennifer Jin
Updated over a week ago

Channel Sync Overview

Written by Kaian Chee
Updated over a week ago

User Sync Overview

Written by Kaian Chee
Updated over a week ago

Auto Sync overview

Update your organization's users without signing into the Mio Hub each time

Written by Jennifer Jin
Updated over a week ago

Disconnecting a platform in the Connect Center

Written by Jennifer Jin
Updated over a week ago

Create Azure Active Directory groups for Auto Sync

Written by Jennifer Jin
Updated over a week ago

Pausing, changing, or removing groups during Auto Sync

What happens to your synced channels and users when an Auto Sync group is paused, changed, or removed?

Written by Jennifer Jin
Updated over a week ago

How do I turn off join or leave notifications in channels?

Disable join/leave notifications to reduce noise in channels

Written by Jennifer Jin
Updated over a week ago

How do I add more administrators or team members to my organization?

Define your organization's roles and permissions within the Mio hub

Written by Jennifer Jin
Updated over a week ago

What is Mio Magic?

The Mio Magic plugin allows admins to delegate the installation of user apps/bots

Written by Jennifer Jin
Updated over a week ago

Self-testing guides for platforms

Create test teams and channels to help test the Mio integration

Written by Jennifer Jin
Updated over a week ago

Billing

How do I deactivate my entire organization on Mio?

Delete your entire account and all data from Mio

Written by Jennifer Jin
Updated over a week ago

Mio Billing FAQs

How does pricing work for the Mio app?

Written by Jennifer Jin
Updated over a week ago

How do I upgrade my Mio plan?

Written by Jennifer Jin
Updated over a week ago

How do I edit my payment options?

Where can I change the credit card to charge for my Mio plan?

Written by Jennifer Jin
Updated over a week ago

How do I downgrade my plan?

How to downgrade your current plan to the Starter or Free plan.

Written by Jennifer Jin
Updated over a week ago

How do I cancel my subscription?

Written by Jennifer Jin
Updated over a week ago

FAQs

Does Mio support call and video interoperability?

Written by Jennifer Jin
Updated over a week ago

What is Mio's product roadmap?

How can I request new features?

Written by Jennifer Jin
Updated over a week ago

Does Mio support Google Chat, Skype, Jabber, or any other chat platforms?

Where can you sync messages with Mio?

Written by Jennifer Jin
Updated over a week ago